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Latest Course - Next Date: 18/06/12

Microsoft Excel Level 4 Southampton
Microsoft Excel [Southampton]   A part of this course will explore some of the new features of Excel 2010 that will enable you to manage and manipulate data more effectively. The remainder of the course will focus on array formulas t - Book Now

Managing People Effectively

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Level Intermediate
Date/Venue
Duration 1 day
Time 09:30 to 16:30
Price Net - £280.00
VAT - £56.00
Gross - £336.00

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Introduction to Managing People Effectiveley
 
This one day workshop has been designed to improve your understanding of how to manage people effectiveley. The course will challenge your current thinking, working practices, beliefs and values. It is not intended to pick fault, but to examine your current approach and open your mind to the countless possibilities and opportunities there are for self improvement.
Aim
 
To improve your ability to lead and manage people in order to achieve the desired business goals.
Objectives
By the end of the course you will be able to:
 
  • Understand the fundamental difference between a manager and a leader
  • Identify your own behavioural style and the impact it has on your communication effectiveness
  • Demonstrate how to manage the boundaries between colleague and manager
  • Identify the four situational leadership styles and when to use them
  • Describe and demonstrate assertive communication skills to deal with performance issues
Content
 
Leadership verses Management and related behaviours
 
Setting and maintaining boundaries
 
Values elicitation for motivation and conflict resolution
 
Situational leadership approach
 
Assertive communications
Includes: lunch, refreshments and training materials
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