Project Management
IT Courses
Business Skills
Health & Safety
Improve your Influencing Skills
| Level | Workshop |
| Date/Venue | 13/10/10 - Southampton |
| Duration | 1 day |
| Time | 9:30 to 16:30 |
| Price | Net - £225.00 VAT - £39.38 Gross - £264.38 |
Introduction
This course will help you to successfully influence others to achieve your objectives. Through practical sessions and role playing activities you practice the specific skills, behaviours and attitudes to achieve the desired results. The course is designed for managers and project managers. Note: There are many aspects of this course that are similar to our Effective Communication course. If necessary please contact us for advice.
Course Aim
To provide confidence in yourself to influence others in the workplace.
Course Objectives
By the end of the course you will be able to:
Identify key aspects of you and your behaviour
Employ influencing strategies to gain commitment from others
Deal with challenging behaviours to overcome resistance in others
Content
Focusing on you:
- Welcome, introductions, objectives and agenda
- What makes a business tick
- What makes me tick
- What is personal image
- How am I perceived by others
- My strengths and weaknesses analysed [see note]
- My behaviour analysed
- Building relationships with others
Influencing others:
- Influencing others framework
- Deference between aggressive and assertive behaviour
- Questioning, listening skills
- Body language
- Practical session in understanding others at work
- What is assertiveness
- Attributes required
- How to be assertive
- Tips for assertively influencing others
- Practical session in being assertive
Impact of anger and aggression on others:
- What causes conflict at work
- How do I behave when angry
- The impact of my behaviour on others when I am angry
- Conflict questionnaire
- Team discussion to establish barriers
- Practical session in dealing with one to one conflict
Course Includes:
Lunch/refreshments and course materials.
Testimonials
Comment: Peter is an energetic and enthusiastic trainer. The course was very involving and proceeded well. It was very enjoyable and worthwhile. [JM Xyratex]
Comment: The course is very good at self analysis and how you relate and are perceived by others. [AC Xyratex]
Influencing Skills