This course will provide you with the opportunity to develop an understanding of what coaching is, and how best to use an appropriate style within your environment. This course employs a combination of presentation, discussion, questions and answer skills, demonstration and practice.

To prepare you for a coaching role.

• Understand the concepts of coaching, including qualities and models

• Understand the underlying theory of learning

• Understand the benefits of using an effective coaching style

• Confidently undertake a coaching role

Difference between coaching and training

What is coaching

One to one training

Learning styles

Coaching models and practice

Achieving peak performance

Dealing with under performers