• To develop effective minute taking skills and techniques.

• Understand the purpose and types of meetings
• Identify key roles
• Employ good minute taking techniques
• Take appropriate minutes
• Carry out editing and proofreading

The purpose and types of meetings

 

Roles before, during and after meetings

 

Developing a working relationship with the Chair

 

The role and construction of the agenda

 

Benefits of good minute taking

 

The meeting cycle

 

Active listening skills

 

Taking minutes - purpose, key points, style, grammar

 

Creating a table of actions

 

Editing and proofreading for maximum effect

The course will be delivered through a variety of participative training methods designed to meet the objectives. This provides delegates with skill development whilst maintaining their interest and motivation.

 

Methods include group discussion and tutor input, practical exercises and mini-case studies conducted individually, in pairs and in groups where appropriate.

 

The course concludes with delegates completing an Action Plan detailing how they will apply their learning on return to the workplace and to whom they can turn for further coaching and support.

 

The learning is reinforced by handouts covering all the main objectives and exercises during the day. These handouts provide a valuable aide-memoire to support learning on return to the workplace.