The design of this Minute Taking course reflects that minute takers can do more than

      provide a concise record of the meetings they attend. It provides delegates with practical

      guidance on the wider process of administering effective meetings, as well as providing

      the opportunity to develop skills and confidence in taking accurate and concise minutes.

      Delegates will consider the full cycle of events leading up to meetings and how best to

      prepare for them. The skills of listening, note taking and minute writing will be practiced.

To develop effective minute taking skills and techniques.

• Understand the purpose and types of meetings
• Identify key roles
• Employ good minute taking techniques
• Take approapriate minutes
• Carry out editing and proofreading

The role and construction of the agenda

Benefits of good minute taking

The meeting cycle

Active listening skills

Taking minutes ? purpose, key points, style, grammar  

Creating a table of actions

Delivery Methods

The course will be delivered through a variety of participative training methods designed to meet the objectives. This provides delegates with skill development whilst maintaining their interest and motivation.  

Methods include group discussion and tutor input, practical exercises and mini-case studies conducted individually, in pairs and in groups where appropriate. 

The course concludes with delegates completing an Action Plan detailing how they will apply their learning on return to the workplace and to whom they can turn for further coaching and support.

Courseware

The learning is reinforced by handouts covering all the main objectives and exercises during the day. These handouts provide a valuable aide-memoire to support learning on return to the workplace.