ITIL Service Management – Online: eLearning online

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Price (ex vat): £299
PrintDURATION: 6 months

ITIL Online | ITIL eLearning | ITIL CBT training from £299+vat. Enjoy the flexibility of studying at a time, pace and place convenient to you. Its a cost-effective option with 24/7 access.

About ITIL Service Management – Online: eLearning online

ITIL Online eLearning for £299+vat

Learn ITIL to foundation level using this online method. No exam.

ITIL Online eLearning plus Foundation exam £549+vat

ITIL eLearning, plus Foundation exam and course materials.

ITIL® eLearning Service Management course

This eLearning option will provide you with a straightforward (self-paced) route to achieving your ITIL® Foundation Certificate in IT Service Management. The package is available as web based online access. There are no pre-requisites for this product, although experience in an IT environment would be beneficial.

How long will it take?

It should take around 20 hours learning to complete the ITIL Foundation level. Your study will be a mixture of eLearning, reference to the ITIL Handbook and other documentation, and completion of the practical tasks.

Purchasing this product provides you with a license to use ITIL for a period of 6 months from the date of purchase. During this period the product is supported to ensure that the content is consistent with the Axelos syllabus. The associated Foundation Exam is valid for the licence period.

You can extend the license and exam date at any time. See details below:

  • 7-day License Extension – £50 + VAT
  • 3-month License Extension – £100 + VAT
  • 6-month License Extension – £150 + VAT

We recommend that you identify a date for completion of your self study. You will need to confirm your exam date with IPSO FACTO a minimum of 4 weeks prior to the chosen date. Failure to attend your exam event may result in transfer charges.

Online Foundation Exams

Take your ITIL Foundation exam online.

Use your computers webcam and microphone to take the exam in the comfort of your own home at a convenient time for you. It’s ideal if you don’t have access to exam centres or if you can’t attend published exam dates.

We require a minimum of 4 weeks’ notice to arrange online exams.

ITIL Practitioner Qualification

Continue your ITIL qualification with a 2 day classroom based ITIL Practitioner course costing £1099 plus vat.

Aim & Objectives


To learn ITIL online at a pace suitable to you and gain a formal ITIL qualification.


The key objectives of this ITIL course are to understand the five core volumes at Foundation level:

  • Service Strategy
  • Service Design
  • Service Transition
  • Service Operation
  • Continual Service Improvement

Course Content

ITIL online course content

  • 9 modules with associated interactive lessons
  • Immersive videos for each lesson
  • Notes to support each lesson and references to the ITIL® manuals
  • Module level foundation tests directly aligned to the ITIL® syllabus
  • ITIL® Foundation exam simulation with feedback. Online support forums and chat (online)
  • Tasks, interactive exercises and infographics to consolidate your learning
  • Extensive exam approaches module to support your exam preparation
  • Progress reporting facility

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