PrintDURATION: 5 days
|TIME: 09:00 to 17:00 GMT|
The course provides an informative and valuable pathway of understanding through the maze of principles, theories and guidance on organisational change management.
The Change Management certification deals with the theories of how change impacts on and is affected by:
• the Individual • the Team • the Organisation • the Change Leader
This course provides an informative and valuable pathway of understanding through the maze of principles, theories and guidance on organisational change management, and gives a solid platform for clear best practice thinking and the application of useful tools and techniques for achieving successful change.
Change Management Qualifications and Exams
The Foundation level is aiming to measure whether a candidate would be able to act as an informed member of a change management team within an environment supporting the Change Management approaches. The Foundation Exam is a 1-hour, closed book exam consisting of 60 multiple-choice questions.
The Practitioner level is aiming to measure whether a candidate could apply the Change Management approaches within an environment supporting the Change Management approaches. The Practitioner Exam is a 3-hour, open book exam consisting of 4 scenario- based objective test questions.
Change Management Benefits
Studying Change Management will:
• Help you understand how you react to change
• Allow you to assist those around you as they go through change
• Make you think about your team and its effectiveness in a different light
• Give you powerful insight into how your organisation functions and reacts during change
• Equip you to lead more effectively and sympathetically
This APM Group Accredited course is based on the book by Esther Cameron and Mike Green, “Making Sense of Change Management – 3rd Edition”, supplemented by the APMG Practitioner Handbook covering additional change management practitioner tools and techniques.
This course focuses on the effects of change in four key areas, individual, team, organisation and change leaders. It is an intense course that requires delegates to prepare thoroughly and involves evening study. The course is complementary to MSP®, M_o_R® and PRINCE2® but knowledge of these approaches is not a pre-requisite for attendance. The course provides an informative and valuable pathway of understanding through the maze of principles, theories and guidance on organisational change management, and gives a solid platform for clear best practice thinking and the application of useful tools and techniques for achieving successful change.
This course is ideal for: staff and teams involved in Change Management ; those leading or about to lead and manage a change programme; those seeking the Foundation and Practitioner qualification; team members being effected by or effecting change; individuals who will need to support their colleagues, team and organisation through change, and manage themselves through change.
The purpose of the Practitioner qualification is to confirm that the candidate has achieved sufficient understanding of how to apply and tailor Change Management guidance in a given organizational change situation. A successful Practitioner candidate should, with suitable direction, be able to start applying the Change Management approaches and techniques to a real change scenario.
This course is offered as either a 3 day Foundation, or a 5 day Practitioner course, and is a mixture of input and practical sessions, delivered by an APM Group approved trainer with practical experience of change management. Delegates should spend approximately 4-6 hours studying this pre-course material in order to be well prepared for the course.
Foundation: 1 hour, closed book, 60 multiple-choice questions.
Practitioner: 3 hours, open book, 4 scenario- based objective test questions.
“Our Change Management® courses are offered in association with SPOCE Project Management Ltd”.
Link to: Acknowledgements
To gain a formal qualification in Change Management.
By the end of each course you will be in a position to:
The opening day sets the scene, context and structure for the change management course. Each session includes interactive group working activities and application of delegate’s learning to the case study. First up is the research into change programmes – when change goes wrong and when change goes right.
The next session gets into gear by examining Individuals and Change, starting with Learning Styles and Preferences. To illustrate. Delegates will be asked to apply their learning to a simple change scenario, to explore how different styles and preferences influence an individual’s response. A particular focus is Cameron and Green’s thoughts and ideas about the Four Psychological Approaches to Change, in which we examine Behavioural, Cognitive, Psychodynamic and Humanistic approaches.
Further topics discussed include Helping Others to Change and Personality and Change. Again, by applying their learning to a simple scenario, Delegates will explore how these different perspectives can affect and influence individual’s responses during change. The importance of effective and flexible approaches to communications during times of change is also highlighted. Finally, we look at Schein’s Transformative Change Model and consider the resisting forces at work when change happens.
After a Day 1 debrief, the second day continues with the topic of Teams and Change, where we look initially at the Nature of a Team, Team Effectiveness and Behaviours. A particular focus will be on Glaser and Glaser’s Effective Team profile, together with Tuckman’s Team Development stages. Delegates will work together in teams to explore different aspects of teams and change, including applying their learning using briefings on project work underway in the case study scenario and to demonstrate effective team leadership.
Day 2 continues with the topic of Organizations and Change with a briefing session on how organisations really work when delegates explore Morgan’s Metaphors before assessing the metaphors that are at work or would benefit the organization in the case study. Further sessions explore Models of and Approaches to Organizational Change.
After a Day 2 debrief, the third day turns attention to Leadership and Change, with discussion of Leaderships Styles and Emotional Competencies. Leadership and change, looking at:
• Leadership for different phases of change
• Leadership roles in the change process
All the course sessions will be completed by early afternoon on Day 3 so that attention can switch to final preparation of delegates for the Foundation Examination (1 hour).
Our attention now turns to the Practitioner exam and the additional material that needs to be explored, including:
• Individuals and Change
Coaching, Active Listening and Feedback.
• Teams and Change
Facilitation and Action Learning.
• Organizations and Change
The Strategic Change Process, Tools that Support Complex Change and getting Ready for Change.
• Leadership and Change
Delegates will have the opportunity to work together to explore these topics and apply them to the case study and to practice sample examination sample questions. Finally, delegates will be supported in choosing their preferred approach to final preparation for the examination on Day 5.
Change Management (3-hour) Practitioner Examination.
The PFQ (APM IC) was for me a good introduction into understanding the ‘Project Management’ world better. It helped me to identify areas and processes that I am not yet familiar with but I now have more confidence in tackling. Passing this course has further confirmed that I do want to go on to study for the APMP qualification. Chelsea B.
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I attended the project management qualification in December (having already attended the PRINCE2 course in November). Although a challenging subject, I found that the training was engaging because there was adequate time to not only listen but to also give examples and hear examples from other individuals from the class. This aids to help people’s understanding or misunderstanding in some cases and help breakdown the subject into easier chunks. It also helps that IPSO FACTO have in my opinion some of the most experienced instructors in the country, meaning that if you just don’t get something they bring their personal experience into the story to help your understanding. Simon M.
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I completed the PMQ course through IPSO FACTO and they were a pleasure to work with from the moment I first made an enquiry. Every piece of course administration was made simple for me and the classroom facilities were just perfect. The course instructor was professional, knew the subject very well and focused our learning in a practical way to help put it into perspective. Overall, a very professional experience and I would recommend IPSO FACTO as a quality training company. Thank you. [Scott Sellars]
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