PrintDURATION: 1 day |
| TIME: 09:00 to 16:00 GMT |
The practical program "Copilot for Business Teams" equips senior leaders, managers, and professional staff using Microsoft 365 with practical skills, confidence, and governance to use Generative AI and Microsoft Copilot effectively in their daily work. Its design is for the public sector, defence and regulated environments.
Your organisation has invested in Microsoft 365 Copilot. Now your people need to use it well. Copilot for Business Teams is a one-day, hands-on Microsoft 365 Copilot training course for office staff. Delegates practise in Word, Excel, PowerPoint, Outlook and Teams using realistic scenarios from your sector, not generic examples. They leave with finished work, a personal prompt library and a 30-day plan to build the habit.
Enquire about in-house training
One-day course · Hands-on in your own Microsoft 365 apps · Tailored to your sector · Delivered by IPSO FACTO
This course is for general office staff and team leaders whose organisation has rolled out Microsoft 365 Copilot. No technical knowledge or previous AI experience is needed. If you can use Word, Outlook and Teams, you are ready.
It suits teams in:
Many organisations buy Copilot licences, then find that people try it once, get a generic answer and go back to old habits. The issue is rarely the tool. It is that staff have not been shown how to ask clearly, how to point Copilot at the right information, or how to check what it gives back. This course fixes that in one day, using work that looks like your work.
Requirement: each delegate needs a Microsoft 365 Copilot licence and a work account for the hands-on exercises.
By the end of the day, delegates will be able to:
Sessions run 09:00 to 16:00 with regular breaks and lunch.
This is not a day of watching demonstrations. Every exercise produces something real:
Before the course, we talk to you about your sector, your teams and the tasks that take up their time. We then build the exercises around realistic scenarios from your world, using safe, fictional data. A logistics team works on late deliveries and customer claims. A finance team works on month-end reports and credit control. The skills are the same; the examples feel like everyday work, so people use them the next morning.
Every delegate receives a full handbook and workbook with step-by-step exercises, ready-made prompts for their role, a quick reference card and a glossary of Copilot terms in plain English.
Tell us about your team and how you use Microsoft 365, and we will send you a tailored course outline and quote, usually within two working days.
Enquire about in-house Copilot training
Supporting line: Prefer to talk it through? Call 01489 588453 or email mail@ipsofacto.uk.com.
Microsoft 365 Copilot training teaches staff to use the AI assistant built into Word, Excel, PowerPoint, Outlook and Teams. Good training covers how to write clear prompts, how to point Copilot at the right files, how to keep data safe and how to check Copilot’s answers before using them.
Yes. Each delegate needs a Microsoft 365 Copilot licence and a work account, because the exercises are done hands-on in the real apps. If your organisation only has the free Copilot Chat, talk to us first and we will adapt the content.
Yes. It is designed for general office staff with no AI or technical background. If you can use Word, Outlook and Teams, you can take part. Everything is explained in plain English, with a glossary of Copilot terms in the handbook.
Yes, and that is the point of it. We build the exercises around realistic scenarios from your sector and the tasks your teams actually do, using safe fictional data. Delegates practise on work that looks like theirs.
When staff sign in with a work account, Copilot runs with Microsoft’s enterprise data protection. Prompts and responses stay within Microsoft 365, are not used to train Microsoft’s AI models, and Copilot only shows information the user already has permission to see. The course explains what this means day to day and where extra care is needed.
Copilot Chat is included with most Microsoft 365 business subscriptions and answers mainly from the web and files you add. A paid Microsoft 365 Copilot licence adds Copilot inside Word, Excel, PowerPoint, Outlook and Teams, plus answers grounded in your emails, files, chats and meetings.
No. Copilot speeds up drafting, summarising and analysis, but people still decide what is accurate, appropriate and ready to send. We treat AI as a way to improve performance, and we teach a simple checking method so your team stays in control of quality.
Every delegate leaves with a 30-day action plan, a prompt library and a time-saved log so they can measure the benefit.
