Our company policies are crucial for maintaining a thriving and ethical work environment. Together, these policies shape our organizational culture, guiding our actions and decisions to uphold the highest standards of professionalism and excellence.
These policies are reviewed annually on the last day of February or earlier if the situation dictates.
All policies are version 1 unless stated at the bottom of the policy.
At IPSO FACTO we are committed to providing equal opportunities and an inclusive learning environment for all learners, regardless of their location. We value diversity and understand the importance of ensuring that every individual, regardless of their background or disability, has access to high-quality education. This Equal Opportunities and Disability Policy outlines our commitment to promoting inclusivity in the learning experience, both in the United Kingdom and abroad.
2.1 Admission and Enrollment
We are dedicated to fair and non-discriminatory admission and enrollment processes for learners in both the UK and international locations. All learners will be considered based on their qualifications, educational goals, and potential to benefit from our educational programs, without regard to their age, disability, gender, race, religion, sexual orientation, or any other protected characteristic.
2.2 Access to Educational Resources
We provide equal access to educational resources, facilities, and services for all learners, regardless of their location. We are committed to accommodating individual needs to ensure that learners can fully participate in educational activities, whether in the UK or abroad.
2.3 Support and Inclusivity
IPSO FACTO is dedicated to providing support services to learners who may require additional assistance or resources to succeed in their studies. We work to foster a culture of inclusivity and a sense of belonging among all learners, regardless of where they are located.
3.1 Equal Treatment
We are committed to providing equal opportunities to learners with disabilities, both in the UK and abroad.
3.2 Confidentiality
All information regarding a learner’s disability will be kept confidential, whether they are studying in the UK or abroad.
3.3 Training and Awareness
We will provide training to staff and consultants to ensure awareness and understanding of IPSO FACTO’s disability policy and the obligations under relevant laws and regulations in the UK and the respective countries where we operate.
3.4 Compliance with Laws
We fully comply with all applicable laws and regulations concerning equal opportunities and disability in the UK and abroad, including the Equality Act 2010 in the UK and equivalent laws in other countries.
Any learner who believes they have been subject to discrimination, harassment, or has concerns regarding equal opportunities or disability accommodation should promptly report the issue to Tim Whitaker for resolving such matters, whether they are in the UK or abroad. Appropriate action will be taken to investigate and resolve these reports.
This policy will be reviewed annually and updated as needed to ensure it remains relevant and compliant with all relevant laws and regulations in the UK and international locations.
At IPSO FACTO we are committed to providing an inclusive and accessible learning environment for all learners, whether they are studying in the UK or abroad. This Equal Opportunities and Disability Policy reflects our dedication to treating all learners with fairness, respect, and ensuring they have an equal opportunity to access and excel in educational programs, regardless of their location. We believe that fostering a culture of equal opportunity and disability accommodation enriches our educational community and contributes to the success of our learners, both in the UK and around the world.
At IPSO FACTO we are committed to promoting equal opportunities and providing a supportive work environment for all our employees in the United Kingdom. We recognize the importance of diversity and inclusion and are dedicated to complying with the Equality Act 2010 to ensure that all employees, regardless of their background or disability, are treated fairly and with respect. This Equal Opportunities and Disability Policy outlines our commitment and approach in fostering an inclusive workplace.
2.1. Recruitment and Selection
We are committed to fair and non-discriminatory recruitment and selection practices. All job applicants will be considered based on their skills, qualifications, and experience, regardless of their age, disability, gender, race, religion, sexual orientation, or any other protected characteristic.
2.2. Training and Development
We offer equal access to training and development opportunities for all employees. We encourage all employees to take advantage of these opportunities to further their professional growth.
2.3. Harassment and Discrimination
We do not tolerate any form of harassment, including sexual harassment, verbal abuse, or any other discriminatory behaviour.
3.1. Equal Treatment and Reasonable Accommodation
We are dedicated to providing equal opportunities to employees with disabilities. We will make reasonable accommodations to enable qualified individuals with disabilities to perform their essential job functions, unless such accommodations create an undue hardship for the company.
3.2. Request for Accommodation
We will engage in an interactive process with the employee to determine the most suitable accommodation.
3.3. Confidentiality
All information about an employee’s disability will be kept confidential. Only individuals involved in the accommodation process will have access to this information.
3.4. Training and Awareness
We will provide training to employees and consultants to ensure awareness and understanding of the company’s disability policy and the obligations under the Equality Act 2010.
3.5. Compliance with Laws
We fully comply with all applicable laws and regulations in the United Kingdom concerning equal opportunities and disability, including the Equality Act 2010.
Any employee or consultant who believes they have been subject to discrimination, harassment, or has concerns regarding equal opportunities or disability accommodation should promptly report the issue to Tim Whitaker (Founder/Director). Appropriate action will be taken to investigate and resolve such reports.
This policy will be reviewed periodically and updated as necessary to ensure that it remains compliant with all relevant laws and regulations.
At IPSO FACTO we are dedicated to maintaining an inclusive and diverse workplace for our employees in the United Kingdom. This Equal Opportunities and Disability Policy reflects our commitment to treating all employees with fairness, respect, and dignity, irrespective of their background or abilities. We believe that fostering a culture of equal opportunity and disability accommodation enriches our workplace and contributes to the success of our employees and our organization.
At IPSO FACTO, we are committed to providing high-quality project management training services to our clients, with a focus on excellence, professionalism, and continuous improvement. This Quality Assurance Policy outlines our commitment to maintaining the highest standards in the delivery of training programs for the Association for Project Management (APM) and ensuring the satisfaction and success of our clients.
IPSO FACTO is dedicated to delivering project management training that consistently meets or exceeds the expectations and needs of our clients. Our Quality Assurance Policy is based on the following principles:
2.1. Client Satisfaction: We are committed to understanding and meeting our clients’ needs and expectations while striving to exceed them whenever possible. We actively seek feedback from clients to continuously improve our services.
2.2. Training Excellence: We maintain high standards in the design and delivery of project management training programs, utilizing experienced trainers and updated materials to ensure the best possible learning experience for our clients.
2.3. Compliance: We adhere to the guidelines and requirements set forth by the APM, ensuring that our training programs align with industry standards and best practices.
2.4. Continuous Improvement: We foster a culture of continuous improvement, regularly reviewing and enhancing our training processes, materials, and services to remain at the forefront of project management education.
2.5. Competent Staff: We provide our trainers and staff with the necessary training, resources, and professional development opportunities to deliver high-quality services.
2.6. Ethical Conduct: We conduct our business with integrity, honesty, and transparency, upholding the highest ethical standards in all our interactions.
3.1. Management: Tim Whitaker is responsible for setting the strategic direction and objectives of IPSO FACTO and for ensuring that the Quality Assurance Policy is implemented effectively.
3.2. Trainers and Staff: Trainers and staff are responsible for delivering training programs in line with our quality standards, continually improving their skills and knowledge, and fostering a client-focused culture.
3.3. Quality Assurance Team: Tim Whitaker, Jean Campbell, Julia Gosse is responsible for monitoring, assessing, and improving the quality of our training programs. They will regularly review client feedback (end of each course), conduct internal audits, and provide recommendations for improvement.
To continuously enhance our services, we actively seek client feedback and take appropriate actions in response to suggestions and concerns. We encourage clients to provide feedback through surveys, evaluations, and direct communication.
We will conduct regular internal audits and assessments to monitor the effectiveness of our training programs and the implementation of this Quality Assurance Policy. Results will be used to identify areas for improvement and corrective actions.
We will stay updated on the latest APM standards, guidelines, and best practices to ensure that our training programs remain compliant with industry requirements.
This Quality Assurance Policy will be reviewed annually to ensure its continued relevance and effectiveness. Any necessary revisions will be made to adapt to changing needs, standards, or conditions.
At IPSO FACTO, we believe that excellence is the cornerstone of our success. This Quality Assurance Policy represents our commitment to providing top-quality project management training services, upholding industry standards, and fostering a culture of continuous improvement. We are dedicated to maintaining a client-focused approach while adhering to the principles outlined in this policy.
This policy aims to protect the integrity and reputation of IPSO FACTO Training Solutions by establishing guidelines for identifying and managing potential conflicts of interest. It ensures that all decisions and actions taken by the company, its directors, employees, and contracted experts are made in the best interests of the organization and its clients.
This policy applies to all individuals associated with IPSO FACTO Training Solutions, including:
Tim Whitaker (Founder and Director)
Employees
Contracted trainers and consultants
Any other individuals acting on behalf of IPSO FACTO Training Solutions
A conflict of interest arises when an individual’s personal, professional, or financial interests could improperly influence their judgment or actions in relation to their responsibilities at IPSO FACTO Training Solutions. This includes situations where:
All individuals covered by this policy are required to disclose any potential or actual conflicts of interest to Tim Whitaker (Director) immediately upon becoming aware of them.
Disclosure should be made in writing, outlining the nature of the conflict and the individuals or entities involved.
Any individual that is unsure if a situation represents a conflict of interest, is required to disclose the situation, so that a decision can be made.
Upon disclosure of a conflict of interest, Tim Whitaker (Director) will assess the situation and determine the appropriate course of action. This may include:
All information disclosed under this policy will be treated with confidentiality, except where disclosure is required by law or necessary to protect the interests of IPSO FACTO Training Solutions.
Individuals should avoid accepting gifts, favours, or entertainment that could be perceived as influencing their judgment.
Any gifts or entertainment received should be disclosed to Tim Whitaker (Director) if they exceed a nominal value.
Any gifts or entertainment that are offered from a competitor must be rejected.
IPSO FACTO Training Solutions will provide training and information to all individuals covered by this policy to ensure they understand their obligations.
This policy will be reviewed and updated periodically to reflect changes in the business or legal environment.
Failure to comply with this policy may result in disciplinary action, up to and including termination of employment or contract.
This policy will be reviewed every January, or more frequently as needed, to ensure its effectiveness.
IPSO FACTO is committed to providing an inclusive and accessible learning environment for all of our learners. We recognize that each learner is unique, and we are dedicated to identifying and making reasonable adjustments to support their individual needs throughout their learning journey. This Reasonable Adjustments Policy outlines our commitment to equality, diversity, and inclusivity and describes how we identify and implement reasonable adjustments to accommodate the specific requirements of our learners.
This policy applies to all learners enrolled in programs or courses offered by IPSO FACTO. It also applies to all staff, including trainers and administrative personnel involved in the delivery of our training programs.
Reasonable Adjustments: Changes, accommodations, or modifications made to the learning environment, curriculum, assessment methods, or support services to ensure that learners with disabilities, special needs, or other specific requirements can access and participate in the learning process on an equal basis with their peers.
Special Educational Needs (SEN): Learners who require additional support due to disabilities, learning difficulties, or other specific educational needs.
IPSO FACTO is dedicated to ensuring that all learners have equal access to high-quality education and training opportunities. We are committed to:
· Identifying and understanding the individual needs of each learner.
· Providing appropriate support and reasonable adjustments to enable the learner to engage effectively with the learning process.
· Promoting a learning environment that is free from discrimination and barriers to access.
· Regularly reviewing and updating our reasonable adjustments policy and practices to ensure ongoing improvement.
Learner Disclosures: Learners are encouraged to disclose any special educational needs or disabilities when enrolling in a program or course. This information will be treated confidentially and used solely for the purpose of providing appropriate support.
Initial Assessment: As part of the enrolment process, we conduct an initial assessment to identify learner needs, skills, and goals.
Ongoing Assessment: Throughout the learning journey, we continually assess learner progress and needs, and we encourage learners to communicate any changes in their circumstances.
Individual Learning Plans (ILPs): For learners with identified special educational needs, an Individual Learning Plan will be developed to outline the specific reasonable adjustments required. The ILP will be reviewed and updated as necessary.
Types of Reasonable Adjustments: Reasonable adjustments may include, but are not limited to, extended time for assessments, provision of assistive technology, alternative assessment formats, adapted teaching materials, and additional tutorial support.
Implementation of Adjustments: Reasonable adjustments will be communicated to the relevant staff members, and the adjustments will be implemented in a timely and appropriate manner.
IPSO FACTO (Tim Whitaker) will review the Reasonable Adjustments Policy and its implementation to ensure it remains effective and up-to-date.
Learner Feedback: Learner feedback will be sought and considered in the review process to ensure that adjustments are meeting individual needs.
Learners who believe that their reasonable adjustment needs are not being met can access the IPSO FACTO Complaints and Appeals procedure, which outlines the steps for addressing such concerns.
For further information or to discuss reasonable adjustments, learners can contact:
Tim Whitaker or Jean Campbell (01489 588453)
tim@ipsofacto.uk.com or jean@ipsofacto.uk.com
IPSO FACTO is committed to providing an inclusive and supportive learning environment for all learners. This Reasonable Adjustments Policy underscores our dedication to making reasonable adjustments to meet the specific needs of our learners, ensuring equal access to learning opportunities. We are committed to ongoing improvement and the promotion of inclusivity in our training programs.
IPSO FACTO is committed to safeguarding and promoting the welfare of all learners, including those participating in online and classroom-based courses. We will take all reasonable steps to protect learners from harm, including abuse and neglect. This policy aims to provide a framework for promoting a safe and secure learning environment, outlining the responsibilities and procedures to safeguard learners.
Our safeguarding policy is based on the following key principles:
For online courses, additional measures will be taken to ensure learners’ online safety:
This safeguarding policy will be reviewed annually to ensure its effectiveness and compliance with changing legislation. Any necessary updates will be made to address emerging risks and best practices.
Designated Safeguarding Officer: Tim Whitaker (Director) 01489 588453
IPSO FACTO, a UK-based training company based in Hampshire, is committed to safeguarding the privacy and security of personal data. This Data Protection Policy outlines our commitment to data protection and compliance with relevant laws and regulations, including the General Data Protection Regulation (GDPR). Reference ICO detailed recommendations. https://ico.org.uk/
This policy applies to all personal data collected, processed, and stored by IPSO FACTO in the course of our business activities. It extends to all employees, contractors, suppliers, and third parties working on behalf of IPSO FACTO.
IPSO FACTO adheres to the following data protection principles:
IPSO FACTO collects and processes personal data for the following purposes:
Data subjects have the following rights under GDPR:
IPSO FACTO respects these rights and will respond to any data subject requests promptly and within the legal timeframe.
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, and destruction.
In the event of a data breach, IPSO FACTO will promptly assess the breach’s impact and, if required by law, notify the relevant supervisory authority and affected data subjects.
IPSO FACTO has appointed a Data Protection Officer (Tim Whitaker) responsible for monitoring compliance with this policy and ensuring staff training and awareness.
Where applicable, data transfers outside the European Economic Area (EEA) will be conducted in compliance with GDPR requirements.
This Data Protection Policy will be reviewed annually and updated as necessary to reflect changes in data protection laws, business activities, and technology.
For inquiries, requests, or concerns related to data protection and privacy at IPSO FACTO, please contact our Data Protection Officer: Tim Whitaker 01489 588453
At IPSO FACTO, we recognize our responsibility to promote sustainable development and mitigate our environmental impact. We are committed to integrating sustainability principles into all aspects of our operations, from training delivery to administrative processes.
a. Waste Minimization:
b. Energy Consumption Reduction:
c. Travel Minimization and Promotion of Green Transport:
a. Communication Strategy:
b. Staff/Consultant Support:
a. Regular Updates:
b. Monitoring and Evaluation:
At IPSO FACTO, sustainability is not just a goal but a core value that guides our actions and decisions. By implementing this Sustainable Development Policy and Action Plan, we are committed to minimizing waste, reducing energy consumption, promoting green transportation, and engaging our staff in our journey towards a more sustainable future. Through regular monitoring, evaluation, and continuous improvement, we will strive to lead by example and inspire positive change within our organization and beyond.
IPSO FACTO upholds integrity, ethics, and transparency. This Whistleblowing Policy provides a confidential mechanism for reporting concerns about unethical or unlawful behaviour.
Whistleblowing may apply to suspected fraud
, policy breaches, health and safety violations, discrimination, environmental concerns, or other unethical behaviour.
Staff or consultants should report concerns to the Whistleblowing Officer, Tim Whitaker at 01489 588453.
Concerns can be raised orally or in writing, providing as much detail and evidence as possible. Anonymous reports are accepted, but providing contact information may aid investigations.
Upon receiving a report, an impartial investigation will be conducted promptly and confidentially. External experts may be engaged if necessary.
Once the investigation concludes, findings will be communicated, and appropriate action taken. Whistleblowers will be informed of the outcome to the extent possible without compromising confidentiality.
Retaliation against whistleblowers is prohibited. Any form of retaliation will be treated as a serious disciplinary offense.
Reports will be treated with strict confidentiality. Information will only be disclosed on a need-to-know basis for investigation and resolution.
The policy will be reviewed annually to ensure compliance with laws and regulations. Staff and consultants are encouraged to report concerns or suggestions for improvement.
Our Whistleblowing Policy promotes ethical conduct and accountability. Staff and consultants are encouraged to raise concerns, knowing their voices will be respected and heard.
We at IPSO FACTO are committed to integrating sustainability into our procurement processes and supply chain management. This policy outlines our approach to sustainable procurement and sets the framework for responsible sourcing and environmental stewardship.
We recognize the importance of sustainable procurement practices to minimize environmental impact, support local communities, and ensure ethical sourcing. We are dedicated to procuring goods and services in a manner that aligns with our values of sustainability and social responsibility.
Allocate necessary resources and support to implement and maintain sustainable procurement practices effectively.
This Sustainable Procurement Policy reflects IPSO FACTO’s commitment to making responsible and sustainable procurement decisions. We believe that by integrating environmental, social, and economic considerations into our procurement processes, we can contribute positively to our business, society, and the environment.
At IPSO FACTO we believe in conducting business ethically, responsibly, and sustainably. Our Supplier Code of Conduct outlines the standards and expectations we have for our suppliers to ensure alignment with our values and commitment to ethical business practices.
IPSO FACTO is committed to fostering fair, ethical, and transparent business practices throughout our supply chain. We expect our suppliers to uphold the highest standards of integrity, respect for human rights, environmental responsibility, and compliance with applicable laws and regulations.
This Supplier Code of Conduct applies to all suppliers, vendors, contractors, and subcontractors (“suppliers”) doing business with IPSO FACTO globally.
Ethical Business Practices
Respect for Human Rights
Labour Standards
Environmental Responsibility
Compliance with Laws and Regulations
Confidentiality and Data Protection
Communication and Training
Supplier Assessments
Corrective Actions
We at IPSO FACTO encourage suppliers to continuously improve their social, environmental, and ethical performance. We are committed to working collaboratively with suppliers to achieve sustainable and responsible supply chain practices.
Suppliers, employees, or other stakeholders who become aware of potential violations of this Supplier Code of Conduct are encouraged to report concerns through established channels without fear of retaliation.
This Supplier Code of Conduct reflects IPSO FACTO’s dedication to ethical business conduct and responsible sourcing. By working together with our suppliers, we aim to create a sustainable and ethical supply chain that contributes positively to our business and society.
Developing a comprehensive carbon reduction plan for IPSO FACTO involves implementing strategies across our operational areas. The goal is to minimize carbon emissions associated with day-to-day business activities. Listed below are key elements of our plan.
Measure Current Carbon Footprint: Assess the company’s current carbon emissions across all operations, including energy use (electricity, heating, cooling), transportation (employee commuting, business travel), and indirect emissions including our supply chain.
Establish Clear Goals: Define specific and measurable targets to reduce carbon emissions. We aim for net-zero emissions by 2026 and have interim targets to track progress.
Encourage Remote Work: We promote remote working where possible to reduce commuting emissions. Utilize virtual meetings and online collaboration tools to minimize business travel.
Offset Business Travel Emissions: When travel is necessary, opt for low-emission transportation methods.
Engage Suppliers: Collaborate with suppliers to assess and reduce the carbon footprint of the supply chain. Prioritize partnerships with environmentally responsible vendors.
We plan to go fully digital: To minimize paper usage by digitizing training materials, administrative processes, and communications. Encourage e-learning platforms and digital resources.
Implement Recycling Programs: Set up comprehensive recycling programs for office waste, including paper, plastics, and electronics.
Reduce Single-Use Items: Minimize the use of disposable items and encourage reusable alternatives (e.g., mugs, cutlery).
Educate and Empower: Foster a culture of sustainability among employees. Provide training on carbon reduction strategies and encourage participation in green initiatives.
Track Progress: Implement systems to monitor energy consumption, emissions, and progress towards reduction targets regularly.
Transparent Reporting: Share carbon reduction achievements and challenges with stakeholders, clients, and the public through annual sustainability reports.
Review and Adapt: Regularly review the effectiveness of carbon reduction initiatives and adapt strategies based on lessons learned and technological advancements.
Version 1.0 | Date: 14/2/2022
Approved by: Tim Whitaker
Review Date: 14/2/2025
This statement is made pursuant to section 54(1) of the Modern Slavery Act 2015 and sets out the steps IPSO FACTO has taken and is continuing to take to ensure that modern slavery and human trafficking is not taking place within our business or supply chains.
IPSO FACTO is committed to preventing acts of modern slavery and human trafficking from occurring within its business and supply chains and imposes the same high standards on its suppliers and business partners.
Organisation: IPSO FACTO is a UK-based training and consultancy company specialising in certified project management qualifications and business productivity solutions.
Business Activities: We deliver accredited training courses including PRINCE2®, APM PFQ/PMQ, AgilePM®, and Change Management, alongside specialist training in Microsoft Power BI, Power Automate, SharePoint, and Excel. Our courses are delivered online, onsite, and via eLearning. Our core customer base includes transitioning Armed Forces personnel and civilian project professionals.
Supply Chains: Our supply chain includes freelance trainers, accrediting bodies (e.g., PeopleCert, APMG, APM), software and learning management system providers, publishers and licensors of training content, marketing service providers, and other professional services (e.g., IT support, finance).
IPSO FACTO is committed to ensuring that there is no modern slavery or human trafficking in any part of our business or our supply chains. Our policies reflect our commitment to acting ethically and with integrity in all our business relationships. These include:
These policies are reviewed annually and are accessible to all staff via our internal information management system.
To identify and mitigate the risk of modern slavery and human trafficking in our operations and supply chains, we have implemented the following due diligence procedures:
We have assessed that the overall risk of modern slavery within our direct operations is low, given the professional nature of our business and the UK-based location of most of our activities and personnel.
However, the following areas have been identified as having a potential risk:
To manage these risks, we:
We monitor the effectiveness of our efforts through the following performance indicators:
Regular internal audits and management reviews are conducted to ensure the consistency and adequacy of our controls.
To ensure a high level of understanding of the risks of modern slavery and human trafficking, IPSO FACTO provides training to:
Training content includes definitions, legal responsibilities under the Modern Slavery Act, recognising warning signs, and appropriate reporting channels.
Staff and suppliers are encouraged to report any concerns related to modern slavery or unethical conduct through the company’s whistleblowing procedure, which ensures confidentiality and protection from retaliation.
This statement has been approved by the Founder/Director of IPSO FACTO and will be reviewed annually and updated as required to reflect our ongoing commitment.
Signed:
Name: Tim Whitaker
Position: Founder and Director
Date: 15/2/2025
